Event Chat & Communicating Changes with Attendees

Event Chat

When creating an event, by default, the event chat is available to attendees who have registered only. However, the event creator can make the chat open to waitlisted users as well, or the public (i.e., everyone in their group); or can choose to disable the event chat.

Event Changes or Cancellations

1. Will everyone be notified?

If the event organizer changes the event time, date, or location, and selects to notify all attendees, event attendees will get a notification that specifies what changed. For example, “The time for Friday Night Pickup changed”. Then the attendee would click on the event details to see what time it changed to.
If the event organizer cancels an event, all event attendees will automatically get a notification.
Notifications that players receive when an event is changed or cancelled. Note: If players have push notifications turned on, they will receive these as push notifications, and then can go into the app to view more details. If they don’t have the app and just have a web account, they will receive these notifications as emails.

2. If I cancel an event, for those that have pre-paid, is the refund automatic?

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