Complete guide: How to collect payments for your events electronically

Set up, cards accepted, currencies supported, payout schedules, manual & automatic refunds, & a reports dashboard!

OpenSports uses a payment system called Stripe that is fully integrated with our platform (web + iOS and Android app) so you can seamlessly collect payments at a lower cost than other platforms that help you collect payment for your events. Read here to learn about why we chose Stripe as our payment processing platform because of their focus on security.

Pricing/ Fees

When users pay for your events through the app, OpenSports charges a 5% + $0.30 transaction processing fee for every payment you collect, to provide you with integrated features that make managing your games incredibly easy!

Currencies supported

Australia, Austria, Belgium, Brazil , Bulgaria, Canada, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States

How to set up your bank account to receive direct deposits

Connect your bank account via Web

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Connect your OpenSports account with Stripe, through your Group page
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Setting up direct deposits is very easy through the OpenSports x Stripe direct deposit system.

Connect your bank account via App

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Note: For Stripe connected accounts, ONLY the Group Admins have access to linking payment to a bank account. All paid events created under a Group will go to that Group’s bank account.

How to collect payment for events

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Note: you can make some spots Free (leave the “Price” field black), and some spots paid.

2. The option to “Collect Payment via OpenSports” will automatically toggle ON. For more info on our low transaction fees, read here.

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Accepted Cards + Apple and Google Pay

🇨🇦Accepted Cards (Canada): Players can pay with Visa, MasterCard, American Express (Debit not accepted at the moment).

🌏Accepted Cards (All other countries): Players can pay with most major debit and credit cards.

We also support Apple Pay and Google Pay for players that have Apple Pay or Google Pay enabled on their phone!! For players who don’t have a credit card or who don’t like entering their credit card details, this means comfort, convenience and faster checkout when RSVP’ing for a game!

Automatic Payouts/Obtaining funds after your event

How often will you get paid?

Once you start processing with Stripe, your first payout is made 7–10 days after your first successful payment is received. Subsequent payouts are then processed according to your account’s payout schedule.

🇨🇦Payout schedule for groups in Canada:

Payouts contain payments processed seven calendar days prior. For example, payments received on a Tuesday are paid out by the following Tuesday.

🇺🇸Payout schedule for groups in the US:

Payouts contain payments processed two business days prior. For example, payments received on a Tuesday are paid out by Thursday, and payments received on a Friday are paid out by Tuesday.

🌏All other countries:

Check out your account’s payout schedule.

Automatic and Manual Refunds

Automatic Refunds

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Specify your refund policy on a per-game basis, when you create the event.

Manual Refunds

Payments received dashboard

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The stripe Dashboard clearly indicates how much money you have made and how much you are still owed.

Reports

In the example below, the New Years Pickup event generated US $210 in revenue (gross, and including refunds) and $194.32 after transaction fees. There were 20 paid RSVP’s and 8 discounts were redeemed.

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Learn more about all of the reports tabs here.

Now you’re ready to collect payment!

Questions? We are available every day to walk you through the steps if there are any issues. E-mail alicia@opensports.net.

Written by

Inspiring stories about organizing and playing pick-up/drop-in sports. Create and find games on our amazing app & website 🏀⚽️🏐🎾🏃🏼 https://opensports.net

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